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Contact info

Kris Putnam, MSW
Putnam Community
Investment Consulting, Inc.
Midwest Office
(Cleveland area)
30628 Detroit Road, No. 222
Westlake, OH 44145

West Coast Office
(San Francisco area)
One Embarcadero Center, Ste 500
San Francisco, CA 94111

Toll-Free Tel/Fax: 800.598.2102
kputnam@putnamcic.com


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Copyright © 2009 by Kristen Putnam-Walkerly. All rights reserved.

Permission is granted to publish this article electronically in free-only publications, like a website or ezine (print requires individual permission) as long as the copyright information and credit is included without any modifications. All links must be active.

A courtesy copy is requested upon publication to: info@putnamcic.com
 

Issue 10 • May 2009

Want To Be A Consultant? 25 Tips And Resources To Get You Started

Dear Colleagues,

Several times a month someone emails me asking for advice about being a philanthropy consultant. Sometimes it’s foundation or nonprofit staff looking for their next career move (or more recently, anticipating a layoff), business executives tired of an emotionally unfulfilling career who seek to make a difference in the world, or recent graduates who stumble upon my website and think what I do sounds really cool (I think so too!).

Each asks for 30-60 minutes of my time – preferably that week – to help them think through their options. I’d love to have time to talk with them all, but I simply don’t. Instead, I’m writing this newsletter to pass along some insights I’ve gained in 10 years of consulting to foundations and nonprofits. If you’ve ever thought about becoming a consultant, read on!

With Warmest Wishes,

Kris Putnam-Walkerly, MSW
President
Putnam Community Investment Consulting Inc.


To Consult Or Not To Consult

In many ways, consulting is one of the easiest and least expensive businesses to start. Assuming you have the expertise and contacts, all you really need is a desk, computer, phone, high-speed internet, and a printer – and you probably have all that at home already. But being an entrepreneur and consultant isn’t for everyone.

5 Questions To Ask Yourself Before You Take The Plunge

1. Are you organized and disciplined about your time? As a solo reactionary, you wear all the hats: CEO, consultant, marketer, business developer, proposal writer, bookkeeper, administrative assistant, and office manager to name a few. You will also be managing multiple projects, clients, deliverables, and deadlines.

2. Can you support yourself for the next six months if your business is slow to take off? This is a tough economy in which to start a consulting practice. Most foundations are reducing administrative expenditures and grant budgets. You will be much better off if you have savings to live on, or a partner who can support you. Another option is to work part time and keep your benefits while you grow your consulting practice.

3. Do you know the type of consulting work you really want to do (and equally important, what you don’t want to do)? Foundations and nonprofits hire consultants to help them with all kinds of things, such as strategic planning, program development, environmental scans, fundraising, communications, needs assessments, foundation management, facilitation, next generation planning, and executive coaching. Determine what you are most excited about (and qualified to do). Get clear on what you really don’t enjoy and don’t want to do, and learn how to say "no" (even when money is tight).

4. Do you have the experience and contacts to advise foundations, donors or nonprofits? No matter how much experience you have in your industry, if you don’t have experience working in philanthropy or with nonprofits, you need to get that experience – through employment or volunteering – so that you understand the industry you hope to help. If you just graduated from college, you really need more “real-world” experience of any kind before you start consulting. And just because you were a fabulous program officer or nonprofit executive, doesn’t mean you will be a great consultant. One way to gain experience as a consultant without taking the plunge and starting your own business is to subcontract to another consultant. That’s how I got started, and it helped confirm that I love both philanthropy and consulting.

5. Are you comfortable working alone, or do you need to be around lots of people? People often ask if I’m lonely working in my home office. The reality is I’m around people all the time: in person and phone meetings with our clients and subcontractors, networking, and conducting interviews and focus groups for our clients. I enjoy the balance of working alone and with others on projects. But there are options if you really need the support and buzz of people around you: start your consulting business with a partner or find office space with other small business owners.



15 Things To Do Right Now If You Start Consulting

No matter what your industry, if you want to take the consulting plunge, here are 15 practical things you should do right away:

1. Open a business checking account – This is really quite simple. If you like your current bank, walk in and explain that you’d like to open a business checking account. Deposit all of your business income into this account, and write all business-related checks out of this account. This will make for much cleaner bookkeeping and tracking of business income and expenses. You might also consider a business savings account. I used this to set aside money for taxes (every time I deposited a check, 30% was transferred into my business savings account to save for my quarterly tax payments)

2. Dedicate one of your credit cards for business expenses only – Similar to having a checking account dedicated to your business, you should have a credit card for all business-related credit card purchases to keep them separate from your personal purchases. You can use an existing card, and simply declare that starting on X date, this card is dedicated to your business.

3. Talk to an accountant, preferably someone with small businesses experience – An accountant can help you understand things like how to pay quarterly taxes, how to structure your business (e.g., sole proprietorship, LLC, S Corporation), and what business expenses are deductible.

4. Talk to an insurance agent or broker – There are several types of insurance you will want to have for yourself: health insurance, disability insurance, and general liability insurance are among the most common.

5.
Make yourself available online – If you Google your name, what comes up? It should be a description of your consulting services, complete with information on how to contact you. Even if you don’t want to spend the money just yet on a website, make sure that you have a web presence. This can be done by setting up a profile on LinkedIn and ZoomInfo, and adding yourself to online consultant directories.

6. Print business cards – Don't worry if you haven't figured out your business name and business identity. For now, get some basic business cards inexpensively printed up with "Your Name, Consultant" and your contact information. You need to be able to hand them out at meetings with potential clients and networking events.

7. Set up a "safe" mailing address – This is important if your office will be at home. Unless you feel completely comfortable sharing your home address with complete strangers on your business cards, website, letterhead, and social networking media sites, I strongly suggest getting a mailbox at your local UPS Store or post office. This will also come in handy if you live in an area where FedEx packages cannot safely be left at your doorstep.

8. Set up a business phone line – If there is any chance that your five year old might answer the phone, or your teenage kids could be heard screaming in the background, don't use your home phone for your consulting business. You could use your cell phone, but remember once you start giving out your cell phone number you can't take it back. Many clients will call you in the evening or on the weekends simply to leave a message, because they will assume you have a professional office and they won't be bothering you in off hours.

9. Learn everything you need to know about consulting from Alan Weiss. I recommend Alan’s book “Million Dollar Consulting” to everyone who wants to start a consulting business. He’s written many other books, and offers a variety of other services: coaching, workshops, webinars, etc. You can learn more at his website.

10. Set up a dedicated office space – This could be in your home, or you could rent office space. If your office is at home, make every effort to create a space that is just for your work, and does not double as the dining room, living room, or your bedroom. It's important to be able to close a door and not be reminded of work when you are trying to relax.

11. Tell everyone you know that you are starting a consulting practice, and that you are looking for projects. People can't hire you if they don't know you started consulting! Be as specific as possible regarding the services you offer, the types of projects you are looking for, and who your ideal clients are.

12. Learn everything you need to know about marketing your consulting business from Robert Middleton and Action Plan Marketing. Action Plan Marketing specializes in helping professional services business attract more clients. His website is full of useful information, much of it free.

13. Find an anchor client – Easier said than done, it is tremendously helpful to find an "anchor" client. An anchor client provides you with about 25% of your business revenue for several years, so that you are at least guaranteed you can pay your rent or mortgage! When I got started, I was fortunate to be retained on repeat consulting engagements with the Charles and Helen Schwab Foundation for 5 years.

14. Join a consultants group – This is a great way to learn from other consultants and find consultants to partner with on larger projects. There might be a local consultants group in your area and industry. The best way to find out is to ask other consultants. Philanthropy consultants can also join the National Network of Consultants to Grantmakers.

15. Network, network, network – You never know where your next project will come from, so it is important to be in regular contact with a range of potential clients. Set a goal for the number of people you want to set up phone calls or lunch meetings with each week. Don't stop networking when you have plenty of work - the best time to network is when you are busy, and you can share all the great things you are doing for other organizations.


5 Resources To Learn More About Consulting

Check out these resources about consulting and working in the nonprofit sector:

1. National Network of Consultants to Grantmakers
A great way to connect with and learn from other consultants. You can join as an associate member if you are new to consulting.

2. Nonprofit Consulting Review (Charity Channel)

3. How to Start a Consulting Business (Entrepreneur)

4. What to Expect When Switching to the Nonprofit Sector (NYT Article)

5. The Idealist Guide to Nonprofit Careers for Sector-Switches

I'm passionate about the consulting and evaluation services we provide our foundation and nonprofit clients. Philanthropy and nonprofit consulting can be a fabulous career if it's right for you. Good luck and keep me posted!

Putnam Community Investment Consulting is a national consulting and evaluation firm that helps philanthropic foundations, nonprofits, government agencies, and universities to research, develop, launch, and evaluate new programs, services, and initiatives. Visit our website to learn how we can help you!